Tech Stack Solutions
C-Suite Expertise without the full time Commitment
Professional, scalable operations solutions for sole props and small businesses.
Service Portfolio
Consultations
1-1 Sessions that are perfect if you want some facetime with a business pro but aren't ready to jump into a larger project.
Use these client-led sessions any way you like to:
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Creative Brainstorming
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Develop new products and services
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Explore operational investments in your business
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Start a new business!
TIMELINE: 1HR SESSIONS BOOKED ON DEMAND
Technical Audits
Do a Deep dive of how you want your systems to work for you, and research the best fit for your tech stack.
How it works:
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Meet 1-1 for a Systems Consultation & Needs Assessment
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Research software combos that fit your operational needs and big vision
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Provide a strategic plan for a real ROI and how to get you there
APPROX TIMELINE: 1-2 WEEKS
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Software Builds & Technical Integrations
Build and implement softwares into your backend systems.
From Simple Set up options to get your software running, to more comprehensive operations builds, we'll get your systems built, tested and working for you faster.
How it works:
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We have a series of process mapping sessions to outline how things are working (and how you want them to!)
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I build and test the system end-to-end (no pesky gaps)
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I show you how to use and navigate your new systems and processes (I won't leave you hanging!)
APPROX TIMELINE - 6-8 WEEKS
Data Metrics & Reporting
Track, Review and Measure your data to make empowered, strategic decisions in your business.
How it works:
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Get clear on your business Revenue & Operational Goals
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Design your reporting processes for KPIs, OKRs and other vital metrics in your business.
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Develop best practices for data review and maintenance
TIMELINE: OVER A QUARTER
Fractional COO Services
Add me to your team on a limited scope retainer to keep your projects on track, operations running smoothly and ensuring your team has what it needs to thrive.
How it works:
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We work together over a quarter for as long as you like.
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I recommend and implement operational changes across the business.
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Show you the REAL operational ROI in your metrics.
APPROX TIMELINE: ONGOING
Client: KDPM Equity Institute
Human and cultural-equity forward anti-racism consulting firm.
Serving C-Suite Execs and run by thought leader and media personality Karlyn Percil, KDPM Equity Institute seeks to uncouple equity work from the white racial frame, and utilize ancestral knowledge practices to create better workplaces for BIWOC employees.
Systems Goal
To Build an interactive online learning and knowledge sharing platform for an equity learning school for self leaders and Certification Program for corporate groups.
Create operational procedures and training to onboard international student research team and collaborators to help successfully launch and bring to market Phase 1 of curriculum releases.
Industry: Corporate Equity Consulting
Collaborated with and booked with government and Fortune 500 stakeholders, HR Professionals and television outlets to deliver workshops, media appearances and public service training for government employees.
Client: Yanique Russell Law PC
The client was looking for a system to store client information, and to customize and automate processes where possible.
The Project Goal:
To create a legally compliant and service-forward client relationship system to onboard and consolidate client information for a multi-service law firm
Industry: Regulated Legal
Law firms require rigid privacy protection and compliance with client information, service delivery and practice management.
The Final Result
An incredible client focused on-boarding experience that has streamlined communications and information collection in a centralized, user-friendly system
Firm Intranet & Backend Secure
Creation of a secure, in-house intranet infrastructure to house firm assets & files, collaborate and train new team members
Reduced Operations Overhead
We eliminated redundant softwares, upgraded the right ones, and made sure the ROI fit the business revenue
Client: Carpenter & Co.
Fine Custom Carpentry & Millwork business serving the Greater Toronto area.
Needed a team member to grow with the company and help to centralize project management and client information for Team Leads
Industry: Construction
Needed to design an agile model that could respond to the seasonality of construction projects.
Needed to create systems that could easily be used by subcontractors and permanent team members.
What We Achieved
We were able to:
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Build an intranet site for mutual team sharing.
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Created lead management procedures for new client inquiries
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Evaluated legal procedures for onboarding team members
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Launched a New Service!